By: Jane Rohde

What if we took design cues from everyday environments, like hotels, and made them priority for senior-living spaces?

What if we looked at senior living as though it were a part of a wonderful, experiential life? Instead of considering the “dis-ease” and care needs first, we look at what has meaning for an individual. What are the affinity interests that a person has had in their younger years and subsequent later years? When someone is looking for a senior-living setting for their loved one or themselves, what if the marketing and care team asked what is most important to them versus their blood pressure reading? “Lifestyle living” is a term that is being used within multifamily housing and the senior living marketplace—addressing living, wellness, and encouraging individuals to maximize their capabilities versus focusing on a person’s disability or inability—celebrating an individual’s uniqueness.  

CREATING EXPERIENCE

On a recent trip to Montreal, I stayed in an exceptional boutique hotel, Le Petit Hotel & Café. The detail and design of the site was wonderful. The wayfinding, branding, and signage were consistently iconic: the home icon for the hotel that becomes the coffee pot for the cafe, the soft cotton robe with the same icon, the card key that reinforces the wayfinding for the hotel, and even the paper and pen found in the room followed along consistently, all beautifully orange.

The rooms were well-appointed and thoughtfully designed. I always look at the details: hooks for towels in convenient locations, accessories to hold bathing supplies in the shower, a place for a washcloth inside the shower, outlets in usable locations, operable windows (a true plus), and other details that support a comfortable experience. These are all elements that I often see completely overlooked within the design of resident rooms in assisted living, memory care, nursing homes, and independent-living settings. If the environment can support the experience and provide ease of use, it supports everyday activities of life, and needs to be explored and included within designs for elders.

What made the spaces at the hotel truly experiential? How the staff interacted with the hotel guest. It was the genuine hospitality of the staff that made the stay at Le Petit a wonderful life experience. There is a welcoming feeling and assistance into the lobby, with special coffees and delicious lattes available at any time as part of your stay, all prepared as you discuss your plans for the day. All of the staff, no matter what shift, would share their personal recommendations, favorite restaurants, and must-see sites in Montreal.  

One staff member was excited that we were going to the large outdoor marketplace called Jean Talon Market. As she stated, “to just smell the delicious fruits” that tempt the palette and enjoy meals are part of the experience of living. The artistry of the market is a concept that we could utilize for a setting dedicated to the lives of seniors, regardless of their capabilities. Fostering spaces that interact with the community at large and engage with others on a daily or regular basis are part of “normal” life, and need to be included within overall senior-living designs and the community context. 

Another recommendation was to visit the Museum of Fine Arts in Montreal. Outside of the museum was an interesting, interactive artwork installation. At first, it seemed to be something that should be viewed without interaction, but to my delight, it continually changed as observers sat within, walked, or stood nearby watching. Some actively followed the colorful curves. The sculpture was beyond a labyrinth as the people made it a living, moving, and changing display of enjoyment. If we used this as a basis for designing inside and outside spaces, artwork can have true meaning that creates dialogue and conversation, interaction of different ages, and exploration that supports movement and balance.

THE CONNECTION

No matter if we are sharing a meal with dear friends, taking a bite of a perfectly ripened peach, listening to a concert that includes a favorite aria by Bach, meandering on a path outside, or sharing conversation over a coffee, these daily pleasures can continue regardless of an individual’s stage of life. Recently, I visited Inspirations, a rural community for assisted-living residents. They were unpacking a new ATV that they are planning on using for residents with mobility issues to make sure that they can easily visit and participate in the farm area that includes llamas, goats, and chickens. This is person-centered care. Designers have the creative insight to support residents to achieve access and delight in everyday life.

 

The article can be found here on Interiors & Sources website.

Posted
AuthorLauren Erickson

by Barbara Horwitz-Bennett, contributing writer, Architectural Products

 

As industry fully focused on the health and well-being of its patients, the healthcare building industry is taking a proactive role in pushing building product manufacturers to provide “healthy” products and designers to specify them. The startling fact is more than 90,000 people die each year from health-acquired infections, not part of their original diagnosis, and many more will get sick. Furthermore, U.S. hospitals produce more than 2.3 million tons of waste annually, 18,000 tons CO2 emissions— accounting for 8% of the country’s emissions— and spend more than $100 billion every year on chemicals and chemical products.

Fortunately, a number of key organizations such as Kaiser Permanente (KP) and the Cleveland Clinic, are paving the way for more eco-friendly products in healthcare spaces. For example, in 2013, KP banned products containing the plasticizer DEHP as well as PVC, which has been found to cause damage from exposure; in 2015, the company eliminated the use of 13 antimicrobial chemicals added to the textiles, furniture and finishes. 

“As a healthcare provider, we understand the direct link between environmental and human health,” says Kathy Gerwig, vice president, employee safety, health, and wellness and environmental stewardship officer, Kaiser Permanente, Oakland, Calif. “We recognize that healthy buildings are critical to addressing the ‘social determinants of health’— factors that influence the conditions in which we live, learn, work and play that impact our health. As we learn more about the harm that some chemicals in building materials can cause, it is our responsibility to act accordingly by eliminating those chemicals wherever possible.”

“Kaiser Permanente has made a stand, and with that sent ripples in the industry, allowing for more innovative products to come to the market,” observes Leigh Stephenson, IIDA, EDAC, LEED AP ID+C, interior designer, FreemanWhite, Charolette, N.C.

On the account of the healthcare leader’s sheer size and buying power, this is, in fact, driving some manufacturers and their suppliers to eliminate chemicals of concern with substitutions. However, not all vendors are willing or able to comply, either because they are not aware of the chemical makeup of their products because they are several steps down the supply chain, or out of concern for proprietary formulas. 

“It is also uncommon to have ready access to ingredient lists for architectural products, putting a heavy burden of due diligence on purchasers like us,” says Gerwig, author of the book Greening Health Care: How Hospitals Can Heal the Planet. “A tremendous amount of work goes into breaking down a product’s ingredients to see if it fits within our stringent guidelines.” 

Shouldering the Burden

Similarly, the challenge of specifying more environmentally friendly products has fallen on the shoulders of designers. “It takes time to research products and to talk with manufacturers, which is a challenge given the fast pace of construction,” says Anne Garrity, LEED AP, associate, Shepley Bulfinch, Boston.

To help navigate this much uncharted process, Shepley Bulfinch actively taps into its firm’s collective knowledge, product research and collaboration with colleagues in the design community.

For example, seven Boston-based healthcare architectural firms, which are part of the non-profit Partners HealthCare, get together bi-monthly to develop a “well-patient” room design. “Together, we have explored concepts, details and products, with the goal of eliminating hospital-acquired infections,” relates Garrity. 

The longer-term plan is to build mock-up patient rooms to test out hypotheses about healthy/sustainable materials. 

Garrity notes the group is made up of competitors, but these firms have come together to help solve an important issue in healthcare, recognizing that their collective knowledge is greater than what any one firm could achieve individually. 

That said, Gensler is working on its own initiative to stream a process for a one-stop shop location for material comparisons, “It is an integrated technology platform that will work with several of the various platforms out there, and will help designers remove layers of complexity to better navigate this process,” explains Alyssa Scholz, regional director of health and wellness, Gensler, Los Angeles.

Meanwhile, Jane M. Rohde, AIA, LEED AP BD + C, FIIDA, ASID, ACHA, CHID, GGA-CIEB, JSR Associates, Inc., Ellicott City, Maryland, says her firm typically seeks out multi- attribute certifications and Environmental Product Declarations (EPDs) to help reduce time spend researching products. 

She added that the Green Building Initiative has been focusing    on creating a process for completing a risk assessment based upon intended use and exposure, as opposed to a deselection "hazard only" approach. "This comprehensive approach is the direction of the future in regard to product selection," she says. 

As for manufacturers, Rohde encourages tapping into GreenSuite, which is a risk assessment tool and comprehensive way of evaluating the health and environmental impact of a particular product.

Sharing Kaiser’s product selection process, Gerwig relates that at the beginning of a new vendor relationship, potential suppliers are provided with a Letter of Understanding and an Environmental Scorecard, “They then submit all their products to a database that helps us to evaluate them alongside other options.”

“Once Kaiser Permanente contracts with a vendor,” she continues, “we set up Key Performance Indicators to monitor progress on mutually-agreed outcomes. This mentor has been very successful in helping to excise chemicals of concert from a given product.”

KP also leverages the resources and benchmarking data of a number of third-party organizations including Cradle to Cradle, Green Guard, Pharos, Healthcare Without Harm, Practice Greenhealth, Chemsec, Green Science Policy Institute, Green Screen for Safer Chemicals, and the WELL Building Standard, LEED, Living Building Challenge and the Healthier Hospitals Initiative (HHI).

HHI is compromised of 11 influential U.S. health systems who have created sustainability guidelines for healthcare as part of a national campaign to implement new methods to improve environmental health in healthcare. 

Shepley Bulfinch also takes advantage of the Greenhealth Exchange, in particular their Chemical Footprint project, which provides data and guidance in the selection of sustainable materials. 

“We have also looked to other industries to see what they use as preventative methods for contamination and the spread of harmful bacteria,” relates Garrity.

For example, the lettuce industry utilizes a special automated hand hygiene sink for its workers handling lettuce. Although the system is not a fit for hospitals, a number of features could be beneficial for healthcare facilities if appropriately adapted. 

Ahead of the Curve

In terms of industries with the building sector, architects report that the flooring, furniture and paints/coatings manufacturers appear to be the most ahead of the curve when it comes to transparency and eco-friendly changes to their product lines.

In addition, the Aluminum Extruders Council, the Gypsum Assn. and the Tile Council of North America have all published EPDs and the Resilient Floor Covering Institute has been very proactive in evaluating of multi-attribute standards. 

Within the flooring industry, for example, Garrity has observed Forbo Flooring Systems as being particularly forthcoming about the composition of their product and the environmental impact of manufacturing.

Similarly, Upofloor has been proactive in altering their products’ compositions. “They were able to come up with a product that met the specification of a traditional sheet vinyl— that is easy to maintain, seamless and durable— while removing the vinyl content,” reports Stephenson. 

As for furniture manufacturers, Garrity gives a not to Knoll, Herman Miller, Steelcase, Haworth, Andreu World, Carolina, among others, for eliminating the use of formaldehyde, EDC, flame retardants, antimicrobials and PVC from their products, in addition to achieving GreenGuard certification.

With regard to paints and coatings, she sees BASF as an industry leader in its commitment to energy efficiency, environment health and healthy products, and a guiding principle of creating sustainable product solutions without harmful risks. 

Down the Line

Ultimately, the healthcare industry is will poised to continue pushing manufacturers to offer healthier product options in line with its commitment to create healthy environments for its patient and staff. Furthermore, the emergence of material buyers’ clubs in healthcare and other industries is already driving market demand for healthy product choices. “As people become more aware that greener options are possible, we will continue to see safer alternatives proliferate,” anticipates Gerwig. 

Similarly, Scholz predicts, “as the world continues to demand more out of what they are given and no longer just except the status quo, we will continue to see transparency behind the science. Social justice and equity to the equation is certainly a big game changer. I believe there is a real possibility that we may see some materials actually away."

 

Article can be found on the Architectural Products website, in the June 2017 issue, page 40.

Posted
AuthorLauren Erickson